Gifting

Your purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of fragrances, makeup and beauty products, books, certain equestrian and bulky items.

Hermès gift cards and store credits may not be used on the Hermes.com website. Please consult the conditions listed on your gift card for its terms of use in stores.

When confirming your order, it is possible to include an accompanying card for a gift order. You may also request a blank card that you may customize yourself.

An order will be considered a "gift" if the civil status, last name or first name of the invoicing information is different from that of the delivery information. In this specific case, an invoice where the price of the items  are not shown will be included in the package that is sent to the gift recipient. 
To request an invoice where the price is not shown, even if your invoicing information is identical to your delivery information, please contact Customer Service as soon as possible after placing your order:  1-855-770-8626 Monday through Friday, 9:00 a.m. to 5:00 p.m. EST.

Only an exchange for a product of an equivalent or superior value is possible (the difference in price must be paid by you or the gift recipient). The gift recipient should contact our Customer Service department by telephone at 1-855-770-8626 from Monday to Friday, from 9:00 a.m. to 5:00 p.m. EST, or by email under the "Contact us" section. He/she will then be emailed a pre-paid return label.