Availability

Hermès leather goods may be purchased exclusively in Hermès stores and on the Hermès website, with the exception of the Kelly, Birkin and Constance bags, which are sold exclusively in our Hermès stores (store addresses available on https://www.hermes.com/hk/en/find-store/).

Due to the high number of requests for these leather goods, it is possible that the model you are seeking is not available. We invite you to visit our stores in Hong Kong and our sales associates will be delighted to assist you.

Products offered for sale and displayed on the Website are subject to availability. HERMÈS shall not be liable in case of stock outage or unavailability of products.

All of our products are created by hand by our artisans, according to very strict quality criteria, and mastering Hermès expertise requires many years. We work primarily with leather, a natural material and a resource limited by Hermès’ strict selection criteria. For all of these reasons, several months are required to create an Hermès leather good.

Each Hermès store is free to choose their own assortment. The Hermes.com site offers a selection of products that are all in stock. As our offering is constantly being updated, we invite you to check back regularly.

You may search our site by entering your request in the "search" box located at the top left of your screen. 

Our Customer Service is at your disposal to assist you in your search, by telephone at 29195088 from Monday to Friday (except public holidays), from 9:30am to 6:00pm, or via the "Contact us" section.

We kindly invite you to visit one of our stores where one of our sales associates can present our entire fragrance collection to you with fragrance testers and offer you with samples, subject to availability.