Payment
All orders are payable in THB. We accept the following debit and credit cards: MasterCard®, Visa®, JCB, American Express®.
For security reasons, kindly ensure sure your Billing Name and Credit Card name is linked.
*Please note that your order will only be dispatched once we have verified your payment method and received authorization to process your payment.
All the transactions made on the Hermes.com/th/en website are secure.
We establish specific security measures to protect your personal information from non-authorized access and use. However, you should never consider the transmission of data over the Internet to be 100% secure. Any information that you make available online can potentially be intercepted and used by third parties.
We accept international credit cards; however, when placing your order, you must enter the international billing address that is linked to your credit card. Goods purchased on the Hermes.com/th/en website may only be delivered within Thailand.
Cards and other payment methods are not debited until an order is shipped, except for personalized products and for pre-orders. In this case, the payment will be debited at the time the order is placed. However, it is possible that your credit card or other payment method may indicate a reserve amount as soon as the order is placed.
If any of the products in your order are unavailable, we will only charge you the price(s) for the goods available.
- On the back of your credit card in the signature field (3 digits for Visa® or MasterCard®).
- On front, above your card number (4 digits for American Express®).
A unique code made up of 3 or 4 digits secures online transactions.
This code can be found:

More questions?
Do you need to contact our team?
Our advisors will be delighted to answer your questions.